Updated 02/12/2026
Aves Engineering LLC owns and operates www.avesrails.com. This privacy policy describes how your personal information is collected, used and shared when you make a purchase or visit our website.
1. What information do we collect?
When you place an order on our website, we collect your name, billing and shipping addresses, email address, phone number and payment information. We do not automatically collect this information simply by your visiting or browsing the Site. We may also collect non-personal information such as your IP address, browser type, device information, pages viewed, and referral sources for site analytics and improvement purposes (often via tools like server logs or third-party analytics services). We do not intentionally collect sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless you voluntarily provide it and it is directly relevant to the service you are requesting.
2. How we use your information:
We use the personal information we collect for the following purposes:
- To provide, maintain, and improve our Site and services
- To process orders, fulfill requests, send confirmations, invoices, or shipping updates
- To respond to your inquiries, comments, or customer support requests
- To send you information you requested (e.g., newsletters, promotions, or updates), if you have opted in.
- To communicate with you about your account or transactions
- To comply with legal obligations, prevent fraud, enforce our terms, or protect our rights and safety
3. How We Share Your Information:
We do not sell your personal information. We may share your information in limited circumstances:
- With service providers and contractors who assist us in operating the Site, processing payments, fulfilling orders, sending emails, hosting, analytics, or other business functions (these parties are contractually obligated to use your information only for these purposes and to protect it)
- To comply with applicable laws, respond to lawful requests, court orders, or government authorities
- To protect the rights, property, or safety of Aves Engineering LLC “Aves Rails” , our users, or the public
4. Your Rights and Choices:
Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to:
- Access the personal information we hold about you.
- Request corrections of inaccurate data.
- Request deletion of your data (subject to certain exceptions)
- Opt out of certain uses (e.g., marketing emails — you can unsubscribe via the link in any email or contact us)
- Withdraw consent where processing is based on consent.
For California residents (under CCPA/CPRA and related laws), you have the right to know what categories of personal information we collect/use/share; to opt out of any "sales" or "sharing" (we do not sell or share for cross-context behavioral advertising), and to non-discrimination for exercising rights.
To exercise these rights, contact us at [email protected] . We will respond in accordance with applicable law (typically within 45 days, with possible extension).
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law (e.g., for tax, accounting, or legal compliance). Contact information provided for orders or accounts may be retained longer for recordkeeping or future service.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a revised "Last Updated" date. We encourage you to review it periodically.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: [email protected]
By using our Site, you acknowledge that you have read and understood this Privacy Policy.
